Who is responsible
The controller of your personal data is Juan Jose Lopez Martinez Ltda (CNPJ 67.034.974/0001-67), operating as DILAGO, with its registered address at Av. Brigadeiro Faria Lima, 1811, Conj. 115, Jardim Paulistano, São Paulo, SP, 01452-001, Brazil.
For anything about this notice or your data, write to contact@dilago.io. That address is also our data-protection channel.
This notice covers this website and first contact with us. Client work is governed by its own contract and confidentiality agreement.
What we use it for, and on what basis
- Delivering and protecting the site
- Connection data, handled by Cloudflare.Legal basis: legitimate interest (LGPD Art. 7, IX; GDPR Art. 6(1)(f)).
- Answering your message
- Your name, email address and what you tell us.Legal basis: steps you ask for before a contract (LGPD Art. 7, V; GDPR Art. 6(1)(b)), or legitimate interest for general enquiries.
- Scheduling and holding the call
- The details you enter when booking, and those of any guests you add.Legal basis: steps you ask for before a contract (LGPD Art. 7, V; GDPR Art. 6(1)(b)).
- Knowing how people find us
- Your answer to that optional question when you book.Legal basis: legitimate interest (LGPD Art. 7, IX; GDPR Art. 6(1)(f)).
You can read this site without giving us anything. Without a name and an email address, we can’t reply to you.
We don’t profile you or make automated decisions about you. Our services are for businesses and aren’t directed at anyone under 18.
Who handles it for us
We share personal data only with these providers, each for the job described, or when the law requires it. We don’t sell it or use it for advertising.
- Cloudflare
- Hosts and protects this site.United States and Cloudflare’s global network.Privacy policy ↗
- Business email, calendar and video calls (Google Workspace).United States and other countries.Privacy policy ↗
- Cal.com
- Booking page and its confirmations.United States.Privacy policy ↗
Data leaving your country
We operate from Brazil, and our providers process data in the United States and other countries, so your data may be handled outside your own.
These transfers are needed to carry out the steps you ask for, such as replying to you or holding a call, and they rely on the contractual safeguards our providers offer.
How long we keep it
Emails and bookings stay with us while we are in conversation and for as long as we need them to follow up. If no work comes of it, we delete them once they are no longer needed, or sooner if you ask.
If we work together, contract and billing records stay for the periods Brazilian tax and commercial law require. Connection data stays with Cloudflare under its own retention rules.
Your rights
Under Brazil’s LGPD (Art. 18) and, where it applies to you, the GDPR, you can ask us to:
- Confirm whether we hold your data and give you a copy
- Correct anything inaccurate or out of date
- Delete, anonymize or block it
- Pass it to another provider
- Stop or limit how we use it
- Tell you who we have shared it with
Write to contact@dilago.io. It’s free, and we answer within 15 days.
You can also complain to Brazil’s data protection authority (ANPD) or, in the European Union, to your local supervisory authority.
Changes to this notice
If what this site does changes, for example if we add analytics, we update this page first and change the date at the top.